KARDNL Referrals Privacy Policy

Last Updated: April 2, 2025

This Privacy Policy explains how KARDNL Referrals ("we," "us," or "our") collects, uses, discloses, and protects the personal information of our clients, agents, and other users ("you" or "your") in connection with our real estate referral services. We are committed to safeguarding your privacy in accordance with applicable federal, Texas, and local laws. Please review this Privacy Policy carefully. By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information Provided by You

• Clients and Agents: We may collect your name, contact details (email address, phone number, mailing address), company affiliation, professional license information, and other identifying information you provide.

• Transactional Information: Data related to transactions, referrals, and communications, including details regarding real estate transactions.

• Communication Preferences: Information regarding your preferences for receiving communications from us.

b. Automatically Collected Information

• Usage Data: When you visit our website or use our services, we may automatically collect data such as your IP address, browser type, device type, access times, and pages viewed.

• Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, administer the site, track users’ movements, and gather demographic information.

2. How We Use Your Information

We use your information for various purposes, including:

• Providing Referral Services: To match clients with qualified agents, process referrals, and facilitate real estate transactions.

• Customer Service: To respond to inquiries, provide support, and improve our service offerings.

• Marketing and Communications: To send you newsletters, updates, and promotional materials. You may opt out of these communications at any time.

• Analytics and Improvements: To monitor and analyze usage and trends to improve our website, services, and customer experience.

• Compliance and Legal Obligations: To comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights and the rights of our users.

3. Sharing and Disclosure of Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us with business operations, such as payment processing, data analytics, marketing, and IT services. These vendors are required to maintain the confidentiality of your information.

• Business Partners: In connection with providing referral services, we may share your information with affiliated agents or other business partners, subject to confidentiality obligations.

• Legal Requirements: When required by law or in response to valid requests by public authorities, we may disclose your information.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4. Data Security

Both KARDNL Referrals and our technology vendors have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Although we strive to secure your data, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge that we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your personal information is no longer needed, we will take reasonable steps to securely delete or anonymize it.

6. Your Rights and Choices

Depending on applicable laws, you may have the following rights regarding your personal information:

• Access and Correction: The right to access and correct your personal information.

• Opt-Out: The right to opt out of receiving marketing communications by following the unsubscribe instructions provided in such communications.

• Data Portability: In some cases, you may request the transfer of your personal information to another party.

• Deletion: Subject to legal obligations, you may request the deletion of your personal information.

To exercise your rights, please contact us using the details provided in the "Contact" page on this website. We will respond to your request in accordance with applicable law.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information as soon as possible.

8. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our data protection laws may be different from those in your country of residence. By using our services, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

10. Dispute Resolution and Governing Law

Any disputes arising under or in connection with this Privacy Policy shall be resolved primarily through mediation in Houston, Texas. If mediation does not resolve the dispute within a reasonable period, the matter shall be submitted to binding arbitration in Houston, Texas, under the rules of the American Arbitration Association (AAA) or another mutually agreed-upon arbitration forum. The arbitration decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction. This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.